If this puzzle represents your organization, the colors of the puzzle pieces represent the following:

  • Green - these are elements of the organization that are working well and don’t need improvement or change.
  • Red - these are items that are broken, costly, or otherwise in need of immediate attention.
  • Yellow - these are items that are working but could use improvement.
  • White - these are products, services, or other items needed to remain competitive but not yet implemented.

Please provide one or more summaries or descriptions of the following. If that color puzzle piece doesn’t exist in your organization, enter N/A.